Refund policy
Refund & Return Policy — Estitch Mastery
Refund Policy
At Estitch Mastery, we offer digital/online courses. Due to the nature of digital products, all sales are final once course access has been granted.
However, we are committed to ensuring a smooth user experience:
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24-Hour Access Guarantee: If you do not receive course access within 24 hours of purchase, you are eligible for a full refund without any questions asked. Please contact us at +92 317 6639445Â or estitchmastery@gmail.com within this timeframe.
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Non-Refundable Condition: If course access has been successfully provided and the course content has been viewed or accessed, no refund will be issued under any circumstances. Customers are advised to carefully review the course details before making payment.
Return Policy
As our products are digital courses and downloadable content, physical returns are not applicable.
If you face any issue regarding your purchase, you may contact our support team at +92 317 6639445 within 24hrs of purchase. We will review and assist you to ensure a fair resolution where applicable.
Important Note:
Please ensure you fully understand the course details before purchasing. Once access is delivered and used, the transaction is considered complete and final.